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15 - Day Returns At Royal Arabians Fashion, your satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. To ensure a seamless shopping experience, we offer a comprehensive 15-day return policy. Please read the details below carefully: Eligibility for Returns Time Frame: Returns must be initiated within 15 days of receiving your order. After 15 days, we regret that we cannot accept returns. Condition of Items: Items must be unused, unworn, unwashed, and free of any stains, odors, or damage. All original tags, labels, and packaging must be intact. Excluded Items: Customized or personalized items cannot be returned unless they are defective. Items marked as "Final Sale" are not eligible for return. Innerwear, jewelry, or any item that poses hygiene concerns is non-returnable. Return Process Initiating a Return: Contact our customer support team via email at support@royalarabiansfashion.com or through our website's contact form. Provide your order number, details of the item(s) to be returned, and the reason for the return. Approval and Instructions: Once your return request is approved, you will receive a confirmation email with return instructions and the return shipping address. Shipping the Items Back: Customers are responsible for the cost of return shipping unless the item is defective or incorrect. Use a trackable shipping method to ensure your return is delivered safely. Inspection and Processing: Once we receive the returned item(s), they will be inspected to ensure they meet the eligibility criteria. If the returned items do not meet the conditions mentioned above, they will be returned to you, and no refund will be issued. Refund Policy Refund Method: Refunds will be issued to the original payment method used during the purchase. Shipping charges, if applicable, are non-refundable. Processing Time: Please allow 7–10 business days from the date we receive your returned item(s) for the refund to reflect in your account. Exchanges If you wish to exchange an item for a different size, color, or style, please initiate a return and place a new order for the desired item. Defective or Incorrect Items If you receive a defective or incorrect item, please contact us within 48 hours of receiving your order. We will arrange for a replacement or provide a full refund, including shipping costs. Important Notes We reserve the right to reject any return that does not comply with this policy. Items returned without prior authorization will not be accepted. Royal Arabians Fashion is not responsible for items lost or damaged during return shipping. Thank you for choosing Royal Arabians Fashion. For any further questions or assistance, feel free to contact us at support@royalarabiansfashion.com. Happy Shopping! Royal Arabians Fashion Team